|
||
Suwon will build an integrated platform that will provide voice recognition mobile administration services based on artificial intelligence (AI) technology for the first time in the nation. Suwon City held 'Digital Suwon Vision Declaration Ceremony' at the conference hall in 14, and introduced artificial intelligence voice recognition service technology, which is a core service of the mobile integrated platform to be built by 2021. The integrated platform promoted by Suwon is a service platform where all information and services related to Suwon can be used anywhere. Traffic, cultural events, welfare, weather and atmospheric environment information can be easily accessed on the integrated platform. The AI voice recognition service, which is a core service of the integrated platform, uses AI (Suwon symbolic character Suwon) to voice the various administrative services of Suwon city to the digital underprivileged who are having difficulty using mobile devices. Run the smartphone app to ask questions and Suwon will recognize your voice and answer you with your voice. For example, “Suwon! When you are vaccinated, where is the nearest public health center? ”When asked, say“ I'm Paldal-gu public health center ”and answer the phone with a map explaining how to get to the public health center. “Suwon! Hwaseong Haenggung, what time is it today? ”,“ Hwaseong Haenggung runs from 9 to 18. Please come and play ”and the events that you can enjoy at Hwaseong Haenggung Palace. The core services of the integrated platform are AI voice recognition service, 'Call Center chatbot counseling service' and 'Walk Suwon! "Pedestrian service" and 3. Call center chatbot counseling service is to introduce AI to the call center business, 'Suwon Oh walking' that applies block chain technology! Pedometer service is to create a system that can be used at the merchant points earned according to the number of steps. Suwon City, which started establishing an informatization strategic plan to build an integrated platform in August, collected data for planning through analysis of the current situation and interviews with department officials, and participated in 'Design Thinking' (Dankook University Soft Design Convergence Center) Design Thinking) workshops were held twice to discover citizen demand-oriented services to be provided on the integrated platform. Mayor Yeom Tae-young, the Mayor of Suwon, who announced 'Digital Suwon Vision' at the vision proclamation ceremony, said, “We want to transform the administration that depended on experience and intuition into a 'scientific policy decision system' based on digital data.” We will improve the quality and create a digital 'Suwon' that is happy for everyone, without digital information gap. ” Vice Mayor Lee Han-gyu introduced the achievements of data-based administration, such as building a civil analysis platform based on big data, ecological analysis of urban crow ecology, and reconstructing King Jeongjo's Royal Train and Suwon night travel. In addition, it announced plans to build integrated platforms (2019 ~ 2021), 'information system cloud' (2018 ~ 2020), and 'big data platform' (2018 ~ 2020). The 'information system cloud' construction project started this year is to convert the old information and communication equipment (server) operated by each department to 'cloud computing' step by year by 2020. Cloud computing, a core technology of the 4 Industrial Revolution, refers to a technology that can allocate and use as many computing resources as necessary, such as servers and storage (where electromagnetic data is stored). By building a cloud, you can flexibly utilize information and communication resources to maximize availability and flexibly operate information and communication resources. Server construction and maintenance costs are also reduced, resulting in cost savings. Suwon signed a business agreement with Dankook University after the declaration of vision, and decided to cooperate to build a citizen demand-based governance based on the 4 Industrial Revolution. According to the agreement, the two organizations agreed to collaborate to establish the direction of informatization based on civic demand and implement creative corrective measures, joint research for the discovery of new technology policies based on the 4 Industrial Revolution, and to foster creative talents and discover public services using the design thinking methodology. did. Yeom Tae-young said, “The first mobile integrated platform established by local governments will be the first step for our city to move towards smart cities.” “We will improve the quality of life for citizens by creating a digital Suwon, smart city centered on people.” Said. |