Support for smart hospital environment and patient caregiver education as this year's 'smart hospital business'
From 2020, we are supporting 3 fields every year… Improving hospital service digital transformation efficiency
The government will also support the 'Smart Hospital Project' this year so that a hospital environment that supports understanding and communication tailored to the needs of patients can be created.
To this end, the Ministry of Health & Welfare established a 'smart operating room' where guardians can check the progress of surgery, a 'smart hospital environment' where patients and guardians participate in the treatment process, and a 'patient caregiver education' that can provide customized education according to the patient's disease. ' and 'Patient-Centered Communication' in three fields.
A total of 15 federations applied, and after evaluating the project goals, strategies, detailed plans, and the possibility of expansion, Chungnam National University Hospital, Seoul National University Hospital, Hallym University Dongtan Sacred Heart Hospital, and Severance Hospital were selected as the leading medical institutions.
The composition of the Smart Hospital Association (Consortium) in 2022.
The Smart Hospital Leading Model Support Project is a business that develops and verifies a leading model that can enhance patient safety and improve medical quality by using information and communication technology (ICT) for medical care.
In the short term, digital transformation of hospital services will improve the efficiency and effectiveness of medical services, create an environment in which patients and medical staff actively participate, and improve the patient experience.
In the mid- to long-term, the goal is to establish a virtuous cycle in the ecosystem for providing medical services to smart hospitals and local communities.
To this end, the government will support a total of 2020 projects in 2025 fields every year from 3 to 18 as a smart hospital project. In the first year, in response to COVID-19, it supported three areas of response to infectious diseases to overcome medical shortages due to exhaustion of medical staff and hospital closures.
Next, last year, in order to develop an innovative hospital service design that improves the patient experience, it supported three areas of patient experience, including patient safety management in hospitals.
This year, four associations were selected by contesting three areas of 'patient-centered communication': smart operating room, smart hospital environment, and patient/caregiver education. On the 3th, the '4 Smart Hospital Leading Model Development Support Project' initiation report was held to inform the full-fledged business promotion.
◆ Smart Operating Room
In the smart operating room, a customized operating room is built in consideration of the surgeon and the type of surgery, and a waiting environment centered on patients and caregivers is created throughout the operation.
Chungnam National University Hospital, which was selected in this field, will introduce a patient safety confirmation system that checks the process of surgical patients moving from the hospital room to the operating room step by step, monitors the operation status and informs the guardians.
In addition, a system to automatically check and claim the necessary surgical materials will be introduced, and in particular, a function will be developed that allows guardians to check the progress of surgery in the guardian's waiting room.
In addition, when emergency surgery occurs, a system to support smooth connection between Sejong Chungnam National University Hospital and regional hospitals is also planned to be established.
This project is expected to reduce the fatigue of hospital workers, increase their concentration, and alleviate the anxiety of patients and caregivers about surgery.
◆ Smart hospitalization environment
Seoul National University Hospital and Hallym University Dongtan Sacred Heart Hospital were selected as the leading medical institutions in this field to resolve patient discomfort that may occur during inpatient life due to inefficient communication methods between patients and medical staff or insufficient information.
First, Seoul National University Hospital will build a patient-centered communication platform to implement a smart hospitalization environment in which patients and their guardians participate in the treatment process in an inpatient-discharge-at-home environment.
By building a smart hospital bed station and bed signage, the smart hospital system, customized information provision and communication channels are provided, and the customer mobile app function that provides customized information to inpatients is advanced, and realistic virtual reality (VR) for patient education create material
Patients returning home after discharge can measure their biometric information at home through the home care system and manage themselves, and the self-management information can be used for non-face-to-face consultations with medical staff.
In addition, for more professional treatment and rehabilitation of patients who are connected to a regional hospital after discharge, cooperation between Seoul National University Hospital and regional hospitals can be received through a non-face-to-face imaging system.
Next, Hallym University Dongtan Sacred Heart Hospital will develop a patient-medical staff communication system that allows patients to communicate with medical staff in real time during hospitalization.
We will develop a system that automatically calls when an emergency occurs through an artificial intelligence speaker installed in the hospital room, and plans to build a smart hospital environment that can cooperate with other hospital medical staff with a real-time remote imaging system.
◆ Patient and carer education
It develops and provides digital educational materials to enable customized education according to the path and disease of patients visiting the hospital, such as inpatient, outpatient, and emergency.
Severance Hospital, which was selected as the host institution in this field, builds a communication system between mothers, caregivers, and medical staff as a customized care platform for mothers, introduces an online education system that enables customized education for the entire pregnancy, and provides customized mobile education after discharge. develop the system
In particular, this project is expected to greatly increase the satisfaction with treatment as natural communication takes into account the characteristics of mothers of the MZ generation.
In addition, Severance Hospital will develop a remote cooperation and treatment request system with general obstetrics and gynecology, home monitoring for high-risk mothers, and a real-time emergency response system.
It is expected that by actively utilizing remote cooperation between medical institutions, it is expected that it will be possible to reduce the situation in which a mother unnecessarily visits a tertiary general hospital with only minor abnormalities.
Lee Hyung-hoon, director of MW Health Industry Policy Department, emphasized, "This year's smart hospital leading model development support project is focused on supporting the hospital to become a hospital where patients and medical staff communicate from the patient's perspective using information and communication technology."
He continued, “We expect that medical services connected with patients centered on patients after surgery, hospitalization, and discharge can be realized through this smart hospital leading model. We are also planning to carry out a full-scale expansion project.”
Kwon Soon-man, president of the Korea Health Industry Development Institute, said, “If the development and application of various smart hospital leading models using information and communication technology in areas where patient and medical staff satisfaction has been insufficient, the quality of patient experience and medical services will be improved as well as the health industry. We are also looking forward to it.”