– Establishment of a one-stop safety net to prevent social isolation and ensure safety of vulnerable households –

– KEPCO and SK Telecom collaborate with Happy Connect… 1 crises detected from January to March –

Yongin Special City (Mayor Lee Sang-il) announced on the 18th that it is building and operating an ‘AI well-being service’ using artificial intelligence technology and power and communication big data.


This service is a one-stop safety net to detect crisis signals and prevent accidents in single-person households at high risk of social isolation. The city began a pilot project after signing a business agreement with Korea Electric Power Corporation, SK Telecom, and Happy Connect in July last year.


There are about 200 households using this service this year. Service recipients were selected through surveys of vulnerable groups and resident reports at each town, township, and neighborhood administrative welfare center, and services are provided after confirming the recipient's willingness to participate.


The 'AI Safety Care Service' detects crisis signals and responds quickly through power use, communication, and care apps without installing a separate device in the target's home.


If a crisis situation is expected due to no communication or electricity use for 24 hours, the AI ​​phone will check the safety first. If there is no response, the city control personnel will personally check the welfare a second time, and if there is no response even after this, they will directly visit the households receiving the service.


From January to March this year, a total of 1 danger signals were detected. Of these, a total of 3 cases were secondary safety checks, and 194 cases even involved on-site visits.


A city official said, “The importance of welfare services is high for the increase in single-person households and the sense of belonging to the community for socially vulnerable groups,” and added, “We are improving the level of welfare by incorporating smart technology into welfare services, including the ‘well-being service’ using an artificial intelligence system.” “We will take it to the next level,” he said.


Source: Yongin City