Welfare·Administration
A barrier-free kiosk is a device designed to ensure accessibility for
physically challenged individuals by providing services such as voice
guidance, a braille keypad, and height adjustment functions.
Issue to Tackle
- Increasing demand for services in a contactless era following the COVID-19 pandemic
- Limited accessibility of kiosks for children, individuals with disabilities, etc.
- Information accessibility issues for the digitally underserved, such as the elderly and people with disabilities.
Expected Benefits
- Creating a digitally inclusive environment where information service providers can minimize the barriers for digitally underserved populations, ensuring equitable access to benefits.
- Addressing the information gap by protecting the rights of social minorities, such as the elderly and individuals with disabilities, to access information.
Key Services
- Adjusting the sensor height for wheelchair users, infants, and the elderly
- Providing braille and tactile guides to improve accessibility for visually impaired individuals.
- Incorporating AI cameras to assist individuals with hearing impairments by recognizing sign language or providing visual content.
- Offering video consultation services for people with disabilities and other underserved groups.
Key Components
Configuration
Technology
Automatic Screen Height Adjustment and Camera Recognition
- Sensors detect user height to adjust the screen for optimal viewing and use. Includes camera-based eye tracking for personalized guidance.
User-Friendly UI and Digital Tactile Maps for Enhanced
Accessibility
- Features such as text enlargement, high-contrast color schemes, low-brightness screens, and tactile pads for easy use.
POINT
Digital tactile devices for people with low vision can provide a lot of information
AR-Based Language and Disability Support
- Combines augmented reality and voice recognition technologies to assist with sign language and movement recognition.
POINT
Provides four languages/braille for foreign users (Korean as default + English, Chinese, Japanese)
AI Voice Recognition and Natural Language Understanding
(NLU)
- Analyzes the intent and meaning of speech to generate accurate responses by combining grammar and semantic patterns with machine learning.
Barrier-free Kiosk at Cultural Facilities
- Designed for the movement of tactile cells, which convey information through 2D binary images.
- Visitors interact with binary images and tactile cell patterns to understand displayed artifacts.
Use Case
- 2023: Installation of barrier-free kiosks at the National Museum of Korea, providing multimedia content (images, sounds, and captions) and guiding the visually and hearing impaired, creating an environment where everyone can enjoy cultural experiences.
- 2021: Busan established barrier-free kiosks at its subway stations, ensuring optimal transit routes and accessibility for those with mobility challenges.
Technology Companies
