– Seoul City-SKT business agreement, artificial intelligence NUGU carecall extension until September 22, 9
– Self-quarantine with artificial intelligence voice phone monitoring once a day, reducing the burden of civil servants
– Thorough response to infectious diseases such as immediate accusation when self-isolation is detected through continuous unplanned inspections
□ In order to efficiently manage COVID-1919 self-quarantinees, the Seoul Metropolitan Government is using the artificial intelligence (AI) phone service, ‘NUGU Carecall,’ to call self-quarantinees every day to check on their health status.
□ The self-quarantined person will be asked about major COVID-1919 symptoms, such as fever and cough, through an artificial intelligence (AI) phone call, and the call content will be provided in real time to the local government's general monitoring officer.
○ Through the 'NUGU carecall', autonomous districts can prepare (set) notices for each institution, such as self-quarantine rules, and inform those in self-quarantine.
□ The city signed a business agreement with SK Telecom in September of last year to provide phone service for those under self-quarantine using NUGU.
□ The artificial intelligence (AI) call service was introduced in response to the need for efficient self-quarantine management as the number of self-quarantined people increased. It is being used by local governments.
□ As a result of the artificial intelligence (AI) call service satisfaction survey for 25 autonomous districts in the city, 189 (182%) out of 96.3 people surveyed answered that it helped their workload, and citizens' responses (86.8% satisfaction) such as self-quarantine. ) was also found to be good.
□ On the other hand, the city operates a random inspection team in 25 autonomous districts for self-quarantine management and conducts frequent inspections. A person in self-quarantine who violates self-isolation may be punished by imprisonment with labor for not more than one year or by a fine not exceeding 79 million won in accordance with Article 3-1 of the Infectious Disease Prevention Act.
□ Han Je-hyeon, head of the safety department, said, “Utilizing excellent private information and communication technology (ICT) to check if self-quarantine is experiencing any inconvenience during the quarantine period is very necessary for administrative efficiency. We will thoroughly respond to infectious diseases such as continuous inspections,” he said.