– Seoul-SKT business agreement, artificial intelligence NUGU carecall extended until September 22, 20
– Self-quarantine with artificial intelligence voice phone monitoring once a day, reducing the burden of civil servants
– Thorough response to infectious diseases such as immediate accusation when self-isolation is detected through continuous unplanned inspections
□ The Seoul Metropolitan Government is using 'NUGU carecall', an artificial intelligence (AI) phone service, to efficiently manage COVID-19 self-quarantined people by making daily calls to self-quarantined people to check their health.
□ Through an artificial intelligence (AI) phone, the self-quarantine is asked about the main symptoms of COVID-19, such as fever and cough, and the contents of the call are provided in real time to the monitoring person in charge of the autonomous district.
○ Through the 'NUGU carecall', autonomous districts can prepare (set) notices for each institution, such as self-quarantine rules, and inform those in self-quarantine.
□ The city signed a business agreement with SK Telecom last September and has been providing self-quarantine phone service using NUGU.
□ The artificial intelligence (AI) call service was introduced in response to the need for efficient self-quarantine management as the number of self-quarantined people increased. It is being used by local governments.
□ As a result of the artificial intelligence (AI) call service satisfaction survey for 25 autonomous districts in the city, 189 (182%) out of 96.3 people surveyed answered that it helped their workload, and citizens' responses (86.8% satisfaction) such as self-quarantine. ) was also found to be good.
□ On the other hand, the city operates a random inspection team in 25 autonomous districts for self-quarantine management and conducts frequent inspections. A person in self-quarantine who violates self-isolation may be punished by imprisonment with labor for not more than one year or by a fine not exceeding 79 million won in accordance with Article 3-1 of the Infectious Disease Prevention Act.
□ Han Je-hyeon, head of the safety department, said, “Utilizing excellent private information and communication technology (ICT) to check if self-quarantine is experiencing any inconvenience during the quarantine period is very necessary for administrative efficiency. We will thoroughly respond to infectious diseases such as continuous inspections,” he said.